Business Phone Service Pricing

Business Phone Service Pricing

Cloudburst VoIP gives solo operators and small teams clear monthly business phone service pricing, one included business number, flexible SIP phone access, and AI call follow-up without per-seat pricing.

Plans from $19/mo 1 business number included No per-seat pricing AI call follow-up included Month to month

Simple plans

Simple Business Phone Service Pricing

Cloudburst prices the account, not every person on your team. Add users and extensions without turning each one into a full monthly seat.

Account-based plans

One base plan covers the phone system account. Users and extensions do not become full monthly seats.

AI call follow-up

Recording, transcription, cloud storage, and AI call notes are included within plan limits.

Visible usage

Auto top-up and prepaid balance support outbound calls, SMS, extra numbers, and overages.

Compare plans

Plans From $19 Per Month

Choose the phone plan that matches how calls reach your business today. Start simple, then add more numbers, routing, CRM workflow, or custom automation later.

Solo Voice

Simple business phone service

$19 /mo

For solo operators who need a professional business number, basic call handling, and DIY-friendly setup.

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Included

  • 1 local business number included
  • Basic IVR and routing
  • Voicemail to email
  • Email transcription and cloud storage
  • Unlimited users/extensions
  • SIP app and device support
  • Linphone recommended, with support for Zoiper, Bria, desk phones, ATAs, and SIP handsets
  • Month to month

Usage notes

Includes 500 inbound minutes and 30 recorded/transcribed minutes. Inbound overage, outbound calling, SMS/MMS, extra numbers, toll-free usage, AI/transcription overage, and E911 draw from usage balance or required add-ons.

Best Value

Solo Plus

Enhanced solo phone system

$39 /mo

For solo and solo-plus businesses that want unlimited incoming calls, better call routing, AI call summaries, and CRM-ready follow-up.

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Included

  • Everything in Solo Voice
  • 1 local business number included
  • Unlimited incoming calls
  • Enhanced call-flow builder
  • 120 AI/transcription minutes included
  • AI call summaries and email summaries
  • Cloud storage upload
  • Starter HubSpot or Zoho workflow
  • Missed-call and voicemail follow-up options
  • Guided setup by email
  • Unlimited users/extensions
  • Month to month

Usage notes

Outbound calling, SMS/MMS, extra numbers, toll-free usage, AI/transcription overage, E911, and custom CRM or workflow buildout are billed separately where applicable.

Team Comms

Small team phone system

$59 /mo

For small teams that need shared call handling, IVR, auto attendant, team routing, and workflow-ready phone operations.

Get Started

Included

  • Everything in Solo Plus
  • 1 local business number included
  • Unlimited incoming calls
  • Office Unlimited DID provider path
  • Team routing
  • IVR and auto attendant
  • Shared voicemail and routing workflows
  • Enhanced call-flow builder
  • 120 AI/transcription minutes included
  • AI call summaries
  • Starter HubSpot or Zoho workflow
  • Setup guidance for team call handling
  • Unlimited users/extensions
  • Month to month

Usage notes

Outbound calling, SMS/MMS, extra numbers, toll-free usage, AI/transcription overage, E911, advanced call parking, BLF, floating channels, high-volume call flows, and complex automation are separate where needed.

Account pricing

Not Per-Seat VoIP Pricing

Many business phone systems price every user as a full monthly seat. Cloudburst starts with an account-based plan because the real costs are phone numbers, minutes, SMS, recording, transcription, AI usage, and custom workflow work.

Pricing ItemCloudburst Approach
Base planMonthly account plan
Users/extensionsUnlimited within fair use and setup scope
Included number1 local business number
Extra numbersMetered or added to balance
SMS/MMSMetered
Outbound callsMetered or plan-rated through balance
AI/transcription overageMetered
Custom workflowsQuoted when needed

AI follow-up

AI Call Summaries And Transcription

Cloudburst is not a live AI receptionist. It is a managed business phone service with AI-assisted follow-up after calls happen. Depending on your plan, calls can be recorded, transcribed, summarized, emailed, uploaded to cloud storage, and routed into CRM follow-up.

Call recording

Automatic recording within plan and provider limits.

Transcription

Written call records for review, coaching, and follow-up.

AI summaries

Notes, next steps, and follow-up context for important calls.

CRM follow-up

Starter HubSpot or Zoho workflows on Solo Plus and Team Comms.

Usage balance

Usage, Top-Ups, And Metered Costs

Fixed monthly plans cover the base phone system. Variable usage runs through a prepaid balance so costs stay visible and service can keep running. Auto top-up is recommended for active businesses.

Top-up balance

Choose a starting balance of $25, $50, or $100. Auto top-up helps keep calls, SMS, and overages running.

E911

E911 is $1.50/mo where required. There is no setup fee, but the first 3 months are charged up front at setup.

Porting and custom work

Number porting is guided and may take 2 to 3 weeks. Custom integrations and bespoke call-flow builds are quoted separately.

Signup path

What Happens After You Click Get Started

Cloudburst is designed for instant checkout where possible, then guided setup where the phone system, app/device access, and workflow options need configuration.

1. Checkout

Choose a plan, starting balance, and required E911 options.

2. Provisioning

Cloudburst creates the phone account, number, routing, and standard automation path.

3. Setup email

You receive SIP app/device connection details, setup instructions, and next steps.

4. Workflow setup

Solo Plus and Team Comms receive follow-up setup for summaries, CRM, and routing options.

Questions

Need Help Choosing A Plan?

Tell us how calls work in your business today. Cloudburst will recommend the right business phone service plan, setup path, and usage balance.

No obligation. We will reply within one business day.

Pricing FAQ

Business Phone Service Pricing FAQ

Is Cloudburst priced per seat?
No. Cloudburst uses account-based pricing. Users and extensions are flexible, while true cost drivers such as phone numbers, outbound calls, SMS, recording, transcription, AI usage, and custom workflow work are metered separately.
What is included in Solo Voice?
Solo Voice includes one local business number, basic call handling, 500 inbound minutes, 30 recorded/transcribed minutes, voicemail to email, cloud storage, and SIP app or device support.
Why is Solo Plus more than Solo Voice?
Solo Plus adds unlimited incoming calls, enhanced call-flow features, 120 included AI/transcription minutes, AI call summaries, email summaries, and a starter HubSpot or Zoho workflow.
Why is Team Comms more than Solo Plus?
Team Comms uses the office-grade unlimited number path and adds team routing, IVR, auto attendant, shared workflows, and setup guidance for small-team call handling.
What costs are usage-based?
Usage-based items can include outbound calls, SMS/MMS, extra numbers, toll-free usage, recording/transcription overages, AI overages, E911 where required, and custom workflow work.
Is Cloudburst an AI receptionist?
No. Cloudburst does not answer live calls with an AI voice agent. It provides managed business phone service with AI-assisted summaries, transcription, email follow-up, cloud storage, and CRM workflow options after calls happen.
Can Cloudburst connect calls to HubSpot or Zoho?
Solo Plus and Team Comms include a starter HubSpot or Zoho workflow. Custom CRM automation is available separately when the workflow needs more fields, routing logic, notes, tasks, or reporting.
Do I have to use Linphone?
No. Linphone is recommended, but Cloudburst can provide SIP setup details for compatible apps, desk phones, ATAs, and SIP handsets, including Zoiper and Bria where appropriate.